Shipping Policy

Getting your order is the best part, and we want it to reach you in perfect condition. At Sawgrass Fragrance Outlet, every package is prepared with care in Sunrise, Florida, and sent on its way as quickly as we can.

Processing and Delivery Time

• Orders are usually prepared and handed to the carrier within 48 hours of being placed. Weekends and public holidays are not counted.
• Most customers receive their order in about 5 business days after it has shipped. The exact time depends on your address and the carrier.
• Delivery times are estimates, not guarantees. Things we cannot control, such as carrier delays, severe weather, or busy periods, can sometimes slow a delivery down.
• We currently ship within the United States only.

Tracking Your Order

• As soon as your order ships, we email you a confirmation that includes your tracking details.
• It may take up to 2 business days after shipping before tracking updates appear.
• You can follow your package at any time on our Order Tracking page.

Questions About Your Order?

If something is unclear or your package is taking longer than expected, our team is glad to help.

Email: support@sawgrassfragranceoutlet.com

We will do our best to keep you informed at every step, and we appreciate your patience if a delay does happen.

Thank you for shopping with Sawgrass Fragrance Outlet.